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Faucets
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Q. How can I remove mineral deposits from my aerator?
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A. Remove the aerator. Soak it in vinegar overnight and flush it with water, rubbing
it with a toothbrush if the deposits are stubborn. For any other assistance call
our orientation centres at 33002233.
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Q. Which is better for my sink, a single-handle or double-handle faucet?
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A. This one’s up to you, and with a bit of research, you can decide what’s right
for you. While a single-handle faucet offers convenient control of water volume
and temperature, double-handle faucets offer additional styles and spout designs.
For any other assistance call our orientation centres at 33002233.
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Q. How do I clean and maintaining my new faucet?
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A. To care for your faucet, wipe with a clean, soft, damp cloth. The ideal cleaning
technique is to always blot dry any water from metal surfaces as often as possible.
In addition, buff drying should keep your product looking beautiful. Occasionally
apply a non-abrasive polish to prevent water deposits and remove build-up of household
soaps, creams and sprays to all finishes Finally, never use abrasive cleaners or
pads, or chemical cleaners of any kind (including window cleaner) on any product
with a protective coating or custom finish. Such cleaners will attack the protective
coating and use of products like these will void the finish warranty .For any other
assistance call our orientation centres at 33002233.
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Water Heaters
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Q. How are glass lined tanks better than conventional tanks?
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A. AOS-JAQUAR water heaters have come up with a patented technology called Blue
Diamond Glass Lined technology which prevents scaling, corrosion and leakage in
tanks. The inner side of the tank along with the element has a glass lined coating
which prevents scaling by not allowing the impurities to stick on the tank and elements
thus increasing the life of the tank.
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Q. What do we mean by Dual Element?
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A. Dual Element refers to two elements provided in the tank for heating. Giving
a choice of quick heating to the customer, the elements can function independently
or together.
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Q. What are the advantages of AO Smith- JAQUAR elite series water?
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A. We provide you with Dual Elements both of which can work individually or together
depending upon your choice.
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Q. How do I set the temperature in my water heater?
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A. The temperature can be set easily by rotating the knob or pressing the button
provided in the water heaters. We have made the temperature setting easier for you
by providing the Digital Display (with remote in our horizontal models). You can
set the temperature by just a press of a button anywhere between 25 C to 75 C in
EWJ 15 liters/25 liters and 35 C to 75 C in CEWHR 35 liters to 100 liters. It can
be set manually with the help of the knob in 6 liters and 10 liters. For any other
assistance call our orientation centres at 33002233.
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Q. What is an Anode rod?
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A. An anode rod is a part used in tank of water heaters to prevent it from rusting.
When the tank is filled with water, an electrolytic process begins whereby sacrificial
anodes are consumed to protect a small amount of exposed steel.
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Q. How can a water heater be energy efficient?
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A. AO Smith-JAQUAR water heaters are designed in such a way that it saves energy.
Other things which contribute in saving energy are:
- Digital Display (Set temperature, choice between elements)
- Heat Loss (21% more efficient then ISI norms)
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Q What does power set button in your water heater denotes?
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A. AOS-JAQUAR water heaters come with double elements and the power set button on
the digital display helps you to choose between them thus making your water heater
more energy efficient. It has an option of 1/2/3 KW in EWJ 15 & 25 and 1/1.5/2.5
KW in CEWHR models. 3 KW and 2.5 KW options are given for quick heating. For any
other assistance call our orientation centres at 33002233.
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Q. What does Utility meter button in your water heater denote?
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A. Utility meter helps you to know the electricity consumed in Units by the water
heater. It gives you an idea of how efficient is the AO Smith-Jaquar water heater
as compared to other electronic items in your house.
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Q. There is lack of Hot water in the morning. Why?
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A. You are seeing what is called standby heat loss. Stand by heat loss is basically
the reduction in water temperature while the water heater is not in use. As the
water in the geyser is in direct contact with water in overhead tank through pipeline,
some heat will be lost through the pipeline. ISI has set standards for this phenomenon
accepting it as a norm of physics. We are much better in comparison to our competitors
on this platform. Refer Tech Specs of EWJ/CEWHR in CH 6 for details
AO Smith-JAQUAR ADVANTAGE: The heat loss in A O Smith Water Heaters is 21% better
than ISI norms which keep your water hot for larger time as compared to others.
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Q. Some time when I turn on the water heater I hear a loud rumbling or popping sound.
What’s that?
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A. There may be sediment build up in your tank. The sediment accumulated in the
bottom of the water heater needs to be removed. All you may need to do is to flush
your heater tank to solve this problem.
AO Smith-JAQUAR ADVANTAGE: The safety valve fixed at the bottom of the water heater
makes it easier for you to drain the water heater by just lifting the knob.
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Q. Why the geyser does make sounds?
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A. Most water supplies contain minerals which forms a scale on the element sheath.
The scale formation is absorbent and eventually traps small air pockets inside the
scale. When the element gets heated up, the trapped water forms into steam resulting
in hissing or other sounds as it is released from the scale. Other times the heating
elements can act like a tuning fork and vibrate. The electrical current causes this
vibration and the sound you hear is called ‘harmonic vibration’. Tightening the
heating element as little at ¼ turn often stops harmonic vibrations. Although potentially
bothersome, this condition is quite normal. Hot water is a complex environment that
enhances the existing capability of naturally occurring minerals to cause corrosion,
scale deposits, and odour problems. These minerals are already present in cold water
supply. In fact you can see the same lime substance build up around almost any water
faucet fixture. Heating water causes existing minerals to settle faster as in larger
quantities. As the water is heated, it becomes lighter and less dense. The naturally
occurring solids, although not visible to the eye, will settle at a faster rate.
The result is sediment collecting at the bottom of the tank. Routine draining maintenance
will help reduce the collection of sediment. If a homeowner does not periodically
drain and flush the tank, the sediment will continues to accumulate in the bottom
of the tank. The result is a clogged drain valve and scale builds up on the electric
heating element. In area of low water pressure (usually under 30 pounds per square
inch gauge) it is not unusual for water heating elements to make sounds. Spot boiling
at the elements, which would not normally occur at higher pressures, causes the
noise. Under these conditions the noise is normal. Voltage in excess of that stamped
on the heating element flange can cause a noise. As voltage rises above the elements
rating wattage is increased. The element is doing more work than it is designed
to do and may be vibrating from increased resistance. Check your water heaters rating
plate for the properly rated element size. Generally, heating elements should not
be replaced when the water heater makes a little noise. Most noises do not signify
an unsafe condition. Check for lime scale on the element, sediment in the tank,
low water pressure, or abnormal voltages to the water heater.
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Q. Sometimes a bad odour comes from the water coming out of geyser. Why?
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A. Bad odour in geysers is sometimes caused due to reaction of Aluminium anode with
water. In some places the quality of water is not good due to presence of various
minerals in it. These minerals tend to react with the Aluminium anode and in result
the water gives an unpleasant odour. This can be handled by removing the aluminium
anode from the water heater.
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